Where can I get help with problems
Answer: Contact the call centre
Freebike team
Last Update 2 years ago
In the event of an emergency or an urgent need for police or ambulance, call the emergency number 112.
In the event that you see or rented a broken or faulty bike please contact us via the contact form on the website: https://helsinki.freebike.com/contact.html
You can also report the issue on the bike in the app by pressing “Report issue” in the main menu.
Or you can contact the City bike customer service.
Customer service: +358 (0) 923120440
Email: [email protected]